Shipping
Shipping Policy
Use this guide from Nalgene to review processing, delivery, and tracking. This page applies specifically to nalgenec.shop.
What Nalgene customers should know about returns after delivery
Customers using nalgenec.shop can rely on the following Nalgene guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Nalgene also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Details from Nalgene on delivery issues
Customers using nalgenec.shop can rely on the following Nalgene guidance about delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@Nalgenec.shop or 6572500301. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Details from Nalgene on delivery area
The following delivery area guidance applies to the Nalgene storefront at nalgenec.shop. Our delivery area is limited to addresses within the United States. Standard shipping is free.
Our approach at Nalgene to tracking and addresses
This tracking and addresses section covers orders and visits through nalgenec.shop for Nalgene. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
Details from Nalgene on processing and transit
For Nalgene customers at nalgenec.shop, this section explains processing and transit. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Merchant Information
Business name: Nalgene
Brand name: Nalgene
Email: Support@Nalgenec.shop
Phone: 6572500301
Physical address: 425 N 5th St, Phoenix, Arizona, 85004, United States